Increased Productive Time With:

Police Officer Scheduling and Deployment Software

Police Officer Allocation System

• Optimized Allocation of Officers to Patrol Areas and Districts

Patrol Area Beat Design Software

Automated Crime Trend Detection and Mapping

Time Pattern Analysis System

Pinpoints Hot Problem System 

Call:     800-776-7928

E-Mail: ACSInfo@verizon.net

DCOPS: Problem Solving Laptop:

• Daily Beat Profiling
• Early Problem Warning System
• Pinpoints Problem Location
• Problem-Solving Knowledge
• Community Analyzer
• Problem Analyzer
• Time and Day Pattern Detection

What is PROS?

PROS is an integrated state-of-the-art officer and vehicle deployment system capable of near-perfect timing, placing, and directing of officers and vehicles. Officers have more time when they need it and less time when they don't.

PROS optimizes call-answering and proactive problem-solving services. Improves time to respond, frees time for proactive problem-solving, and with DCOPS provides tools to identify and help solve problems.

PROS runs on cost-effective and powerful microcomputers and notebooks. Most major CAD vendors offer packaged downloads to ACS software.

PROS is the result of over 30 years of mathematical research on optimizing the deployment of resources. The system was honored with the Franz Edelman Award for management Science Achievement for its breakthrough technology that created police agency benefits worth $14 million per year.

PROS helps manage resources at many medium and large policing agencies.  Police agencies are using PROS with DCOPS to help conserve resources worth tens of millions of dollars per year, while improving officer morale and safety.

PROS offers integrated technology that combines human creativity with the speed of computers and resource optimization with proven mathematics. Managers have time for exploring creative policy options with PROS doing the analytic work to insure you maximize your delivery of community services.

Key Benefits

Agency Results

• 8% to 25% resource conservation savings.
• Conservation saves system's cost in a month.
• 4% to 55% overtime savings.
• Reduces high-priority response times in the range of 15% to 25%.
• Reports of high levels of officer productivity.
• Frees officers' time for problem-solving.

Officers Report

• Improved officer morale and quality of life.
• Improved officer safety through optimal use of two-officer units.
• Officer preferences are fully integrated.
• Balances officer workloads both geographically and by shift.

Managers Reports

• In-house workload studies in a day.
• Quick and flexible policy testing.
• Fast cost/benefit analysis.
• Identifies current levels of performance.
• Very short time for system to pay for itself

PROS, designed for quick and easy use by Patrol Managers/Planners

Features

Crime and Problem Analysis

• Automates beat profiling and demographics.
• Finds patterns and identifies problems.
• Helps plan daily officer activities.
• Crime analysis more accessible on laptops.
• Dynamic formation of special teams.
• Improved problem screening/case management.
• Laptop for community analysis.

Management

• Accurate forecasting and hiring.
• Balances resources across districts.
• Officer and unit scheduling.
• Rostering.
• Patrol car area/beat design.
• Allocating officers to districts and beats.
• Vehicle allocation to districts.
• Presentation capabilities and quality output.
• Consulting support included.

Technical

• Runs on laptop and desktop computers
• Mapping and graphics based.
• redistrict city's districts and beats in hours.
• Optimizes officer schedules in minute
• Puts your CAD data to work conserving funds.
• Automatic interface to CAD systems available.
• On-site installation and training.
• Free maintenance and support first year.

PROS in Action

All of the following police manager quotes are available in video tape format, newspaper articles, academic journals, or trade journals upon request. In addition, our police client list allows you to personally explore details of how they put PROS into action to better serve their communities.

Resource Savings

• We were short on staff, yet we maintained our response times, handled our workload and reduced our overtime with ACS software. We also saw a reduction in sick leave.
• The system effectively put 200 more officers on the streets, without hiring another officer.
• We are a medium-sized department with 50 patrol officers and we experienced an 8% improvement in call coverage from PROS.
• 20% reduction in our response time to citizens' call for service from the system.
• The system paid for itself in less than a month.

Why We Selected PROS

• This system is the successful marriage of technology and sociology in a way that benefits everyone.
• We tried other methods to improve our effectiveness, which have been impractical at best and impossible at worst. PROS overcomes all of these problems.
• We are more comfortable now saying that "yes, these officers are needed at this time, in this area, for these reasons."
• A wonderful tool for administrators and people who do scheduling and patrol car area design.
• We are able to quickly present an analytic package to the city's budget office to justify personnel. PROS helps us be proactive with city management in making recommendations on manpower allocations with high certainty.
• The system is customized to each agency's needs, including policies, maps, and types of schedules.
• Analysis Central Systems was heads above the other options we evaluated.
• The system quickly tells us the impact on response time of adding or losing resources--what if's.

Human Factors

• There is no great learning curve. Anybody can come in, learn it, and use it in a day or two.
• We selected PROS over consultant workload studies and our Officer Association actually paid half the system price, because they believe in its objectiveness and fairness to our officers and management.
• Human factors come into play in the system (with start time preferences, weekend off targets, elimination of undesirable start times, and preferences for days off patterns). The scheduler does not make the final decisions; it simply optimizes what we want to do.
• The system accurately portrays what an officer actually does throughout the shift and shows officer time available for problem solving.
• Officers gave a 96% approval rating to new schedules produces by the system.
• Team policing (easy with PROS) gives us a lot more esprit de corps.
• Before the system all the beats were out of "whack." Now the officers like the new beats.
• In our case, the scheduler found the 4-10 and 3-12 plans were better alternative than the 5-8 plan.

In-House Workload Studies and the Speed of PROS

• Dramatically reduces the time and cost to complete workload studies.
• With ACS software, in an hour or so we can completely redo our patrol areas so workloads are balanced across the board.
• We built beats that are more efficient, more effective and more accountable.
• It takes a minute to accurately develop a schedule. It really saves my time. The system saves us time in scheduling, patrol area design, and on the street.
• You can do "what if's" three or four times in a few seconds. It's really easy.